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About Office of the Ombudsman
Kimihurura, Kigali, Gasabo
KG 4 Ave
In Kinyarwanda (Rwandan language), Ombudsman is called “Umuvunyi” which is a word rooted from kingdom period where “Umuvunyi” was a person in charge of receiving citizens who wanted to meet a King or an Authority for different reasons such as bringing a complaint, thanking him or warning him on a given issue, etc. “Umuvunyi” had firstly to listen to those people who want an audience with the king or the Authority, it was up to him to know if that person has to meet the King or the Authority or if he/she has to be oriented to another relevant organ.
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